Frequently Asked Questions
Ordering & Accounts
How do I place an order? You can shop in-store at either our Arden or Brevard location, fill out our online contact form or call our team directly to place an order. We're here to make ordering as convenient as possible for your workflow.
Do you offer contractor accounts? Yes. We understand landscape professionals need custom solutions and pricing. Contact our team to discuss an account that fits your business needs.
Can I get a quote for a large project? Absolutely. Whether you're estimating material quantities or need pricing on a substantial order, our team can help. Bring project specs, dimensions, or details, and we'll provide accurate quotes tailored to your job.
Do you deliver? Yes, we offer delivery to job sites throughout Western North Carolina. For smaller orders or specific material needs, in-store pickup is also available at both locations.
Products & Materials
What types of hardscapes products do you carry? We stock a comprehensive selection including natural stone, manufactured pavers, aggregates, edging materials, landscape fabric, and specialty stone products. Our inventory is selected for the projects landscape professionals build in our region.
Can you help me select the right stone for my project? Yes. Our team has real-world experience with hardscapes installations and understands how different materials perform in our climate and soil conditions. We can discuss your project requirements and recommend materials that will work.
Do you carry regional stone varieties? We pride ourselves on sourcing quality stone products suited to the North Carolina mountains, including local and regional materials that landscape professionals in this area prefer.
Can I special order materials that aren't in stock? We can often source specialty materials and custom orders. Contact our team with your specifications, and we'll explore options and timelines for your needs.
What about material specifications or technical information? Our team can provide details on stone durability, sizing, color options, installation recommendations, and other specs. If you need specific technical data, let us know and we'll get you what you need.
Locations
Where are your locations? We have two locations serving Western North Carolina:
ARDEN, NC
Phone: (828) 585-2215
Fax: (828) 585-2215 fax
Address: 2474 Brevard Rd, Arden, NC 28704
BREVARD, NC
Phone: (828) 883-9680
Fax: (828) 883-9609
Address: 415 Rosman Highway Brevard, NC 28712
Which location should I visit? Both locations stock similar core products. For availability of specialty items or large orders, we recommend calling ahead. Our team can direct you to the location that best serves your project.
Pricing & Payment
Do you offer volume discounts? Yes. Pricing is based on project scope and order volume. Our team can work with you on competitive pricing for both small projects and large-scale installations.
Do you offer credit terms for contractors? We work with established landscape professionals on flexible payment arrangements. Speak with our team about options that support your business.
Service & Support
What if I have questions about material installation or performance? Our team brings hands-on experience with hardscapes installation. We're happy to discuss material performance, installation best practices, or answer technical questions about the products you're using.
Can you help with job site issues or material replacements? Quality is important to us. If you have concerns about materials, reach out to our team and we'll work with you to resolve the issue.
Do you work with landscape designers and estimators? Yes. We partner with design professionals throughout the region and can support your estimation and material selection process.
How do I contact your team? You can reach us by phone at either location, or stop by in person. We're here to answer questions and help keep your projects on track.